Neither Alex or myself (Jemma) grew up in Canada, so we were in brand new territory when we were making our first home purchase! Back then we were young and naïve. We didn’t understand how the
process worked. I remember feeling overwhelmed and confused. Every time I thought we were close to the end, there was another step to complete. We didn’t feel supported and I felt like a burden with all my questions!

Since then it has become our mission to ensure that no-one feels this way when making the biggest purchase of their life!

House hunting seems fun... until it isn't! We were rushing home after work in rush-hour traffic, usually with not enough time to have dinner. We spent our weekend driving around to open houses just to feel like we were back at square one - that we were never going to find our home.

Our realtor at the time was pretty hands off. We did the online searching ourselves and sent along what we wanted to see and she booked a showing. When we asked for advice, it was met with vague answers that didn’t really help us anyway.

The initial excitement from the first few  homes had long worn off. We were tired and disheartened. I started to dread the evenings where we were viewing homes because I knew it would end up in disappointment and frustration.

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Looking back, going through such a tough experience with our first purchase, it sparked the passion in Alex. It became his mission to make the buying and selling journey as smooth as possible.